Donor Security

Urban Health is grateful for the generous donations that help us continue our valuable work with homeless and trafficked youth, and we understand the importance of protecting your personal information.

Rest assured that giving a tax-deductible donation to Urban Health is safe. Credit card and identifiable information gathered to process donations is protected by a reputable security company. Urban Health does not store credit card information.

Urban Health maintains the highest level of respect for the privacy of its donors. The following is our donor privacy policy, which guides our volunteers and staff on how they may and may not use your personal information while honoring your rights as a contributor.

Information about donations is treated with strict confidentiality and to the extent provided by law. Urban Health adheres to these guidelines when processing your donation:

• Urban Health does not lend, exchange, rent, or sell our donor list to other organizations or businesses or any other third party.
• Personal information provided when making an online donation is protected and will not be disclosed to any third parties.
• Urban Health understands some donors prefer anonymity. Urban Health completely the wishes of contributors who prefer that their donation remain confidential.
  
  Unsubscribe

It is our desire to not send unwanted communications to our donors. To unsubscribe from our email list, please email info@urbanhealth.org.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Urban Health will send the friend a one-time email inviting them to visit the site.

Contacting the Website

If you wish to contact us regarding the website, please email info@urbanhealth.org

Tax ID and 501c3

Urban Health is a 501(c)3 organization, tax ID 30-1222750 . All donations are tax deductible as allowed by law. Please contact your tax advisor for deductible information. Click here to view our 501(c)3 documentation (PDF).

IP Address

Urban Health’s web server automatically recognizes but does not collect or use your IP address. Urban Health anonymously tracks your visit in order to compile statistical information about the use of our website. We do not collect individual information about you or your personal use of this site.

Urban Health collects and uses personal information from donors including name, address, telephone number, e-mail address, and donor comments voluntarily provided to us. In addition, Urban Health keeps a record of each donor’s giving history. This information is kept on file for IRS purposes and is used in our development process to analyze overall giving patterns in order to make accurate budget projections.

Urban Health does not sell, trade, rent, or share addresses, telephone numbers, or e-mail addresses of our donors. The organization will use donor contact information (email, telephone number, and address) only for the following purposes:

• Distribute receipts for donations
• Thank donors for donations
• Inform donors about news, upcoming fundraising events, and other organizational activities
• Internal analysis and record keeping
• Reporting to relevant U.S. and State agencies (these reports are not for public inspection)
• Contact donors about changes to this policy

Donor Privacy Cookies

Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some websites utilize to transfer data to the computer and are used for record-keeping purposes at many websites. Use of cookies makes web surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard.

Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies.

As a rule, Urban Health publicly recognizes a donor by publishing his or her name unless the donor explicitly chooses the “anonymous” field when making a donation by mail or online. Properly anonymized donor information will not be used for promotional and fundraising activities. 

If you have any questions regarding the security of your credit card donation online, please email or call us. If you have questions about this Donor Privacy Policy, or if you wish to be removed from our email/postal contact lists, please contact Maya Singh, Chief Philanthropy Officer, by email at maya@urbanhealth.org by phone at (909) 921-5089 or in writing to:

Maya Singh
Chief Philanthropy Officer
Urban Health, Inc
188 S. Sierra Madre, Unit #13 Pasadena, CA 91107